Privacy Policy

Who we are

Mainfolk is a website-builder platform built and operated by Champlin Enterprises, LLC, based in Gurnee, Illinois. This policy explains what information we collect through mainfolk.com and the sites you build with it, how we use it, and the choices you have. Questions? Reach out through our contact page.

Information we collect

We collect only what we need to run the service:

• Account information you give us when you sign up — name, email address, and organization.
• Site content you create in the builder — pages, posts, images, and other content for your website.
• Billing information, processed by our payment processor (we don’t store your full card number).
• Basic usage and analytics data — pages visited, actions taken, and device/browser information.
• Server logs — IP address, timestamps, and request data, kept for security and troubleshooting.
• Error reports — when a page on mainfolk.com or on a site built with it breaks, the error message, page address and browser type go to our own error tracker so we can fix it. The visitor’s IP address is truncated before it is stored.

How we use it

We use the information above to provide and improve the service, process payments, send transactional email (like sign-in links and receipts) and, if you’ve opted in, marketing email, and to keep the platform secure and reliable.

Third parties & subprocessors

We rely on a small set of trusted vendors to run Mainfolk:

• Stripe — payment processing.
• Mailgun — transactional and marketing email delivery.
• Cloudflare and our hosting provider — hosting, CDN, and security.
• Pulse, our own first-party analytics, and BugHive, our own first-party error tracker.
• Google — mainfolk.com itself uses Google Analytics 4 to measure traffic and, when we run Google Ads, the Google Ads conversion tag to count the visitors who go on to request a quote or sign up. Sites built with Mainfolk use Google Analytics only if their owner chooses to enable it.
• Meta — mainfolk.com itself uses the Meta Pixel to measure our advertising. When someone downloads our checklist, signs up or subscribes to a paid plan, we also send Meta a hashed form of their email address and basic browser details (the Conversions API) so the advertising can be measured accurately.

We do not sell your personal information.

Cookies

We use essential cookies to keep you signed in and remember your session, and analytics cookies to understand how the service is used.

On mainfolk.com, the marketing site, Google Analytics, Pulse, the Meta Pixel and (when in use) the Google Ads conversion tag set or read cookies and identifiers in your browser. We also remember the campaign that brought you to us (the utm parameters and ad click ids in the link you followed) for up to 90 days, and attach it to a quote request, checklist download or sign-up so we know which campaign worked. The cookie notice on mainfolk.com lets you choose “Analytics only”, which turns off the advertising tags (Meta Pixel and Google Ads) on your browser while leaving our traffic analytics on. You can also block or delete cookies in your browser settings.

Data retention

We keep your account and site data for as long as your account is active. If you close your account or ask us to delete your data, we’ll remove it within a reasonable time, except where we’re required to keep records for legal or accounting reasons.

Your choices & rights

You can access, correct, export, or delete your data at any time — just contact us. You can unsubscribe from marketing email at any time using the link in any message we send.

Children

Mainfolk isn’t directed to children under 13, and we don’t knowingly collect personal information from them.

Changes

If we make material changes to this policy, we’ll post the update here with a new “last updated” date above.

Contact

Questions about this policy or your data? Get in touch and a real person will get back to you.